Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Location: | London, Ontario |
Date Posted: | Sep 07, 2015 |
Job Description
Keystone Technologies is currently recruiting for an IT Support Technician in London, Ontario.
Keystone Technologies is a dynamic company, which is committed to hiring only the best employees in order to maintain our distinct presence in the Information Technology Industry. With a growing demand for IT services, Keystone Technologies has diversified itself and has been providing network and desktop support services to small-to-medium sized companies in London and surrounding area for over a decade.
CANDIDATE OVERVIEW:
Understanding your network is our business, making it run seamlessly is our passion! At Keystone, we are looking beyond the typical credentials of an IT professional because at the core of our client's - we care. With our current client base, we make an effort to create and maintain positive networks and relationships and as IT Account Support Specialist we are looking for a team-oriented, friendly and passionate Jr. Tech with an knack for intellectual curiosity and drive for the IT world. Ideally, our aim is to find a candidate not only with the ability to problem solve IT accounts, but someone who also has the ongoing dedication and passion to learning new technologies or solutions that will continue to advance in the changing workplace. While experience is valued, we will train the right candidate with the right personality fit to join our team.
POSITION OVERVIEW:
Reporting to the IT Manager, the IT Support Technician will play a key role in maintaining the computing environment by providing onsite hardware and software system support; identifying system improvements; installing and configuring systems; and monitoring system performance
The ideal candidate will possess the following qualifications that include, but are not limited to, the following:
DUTIES:
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Keystone Technologies is a dynamic company, which is committed to hiring only the best employees in order to maintain our distinct presence in the Information Technology Industry. With a growing demand for IT services, Keystone Technologies has diversified itself and has been providing network and desktop support services to small-to-medium sized companies in London and surrounding area for over a decade.
CANDIDATE OVERVIEW:
Understanding your network is our business, making it run seamlessly is our passion! At Keystone, we are looking beyond the typical credentials of an IT professional because at the core of our client's - we care. With our current client base, we make an effort to create and maintain positive networks and relationships and as IT Account Support Specialist we are looking for a team-oriented, friendly and passionate Jr. Tech with an knack for intellectual curiosity and drive for the IT world. Ideally, our aim is to find a candidate not only with the ability to problem solve IT accounts, but someone who also has the ongoing dedication and passion to learning new technologies or solutions that will continue to advance in the changing workplace. While experience is valued, we will train the right candidate with the right personality fit to join our team.
POSITION OVERVIEW:
Reporting to the IT Manager, the IT Support Technician will play a key role in maintaining the computing environment by providing onsite hardware and software system support; identifying system improvements; installing and configuring systems; and monitoring system performance
The ideal candidate will possess the following qualifications that include, but are not limited to, the following:
- 3+ years of professional and courteous customer support
- 3+ years’ experience with Microsoft and network-vendor licensing and software acquisition
- 3+ experience with Windows Server (NT-200x) and related Enterprise applications (SQL, Exchange, anti-spam, anti-virus, etc)
- 3+ Advanced knowledge of Windows XP/Vista/7 desktop architecture
- 3+ years of hands-on experience with network security devices and protocols configuration and support (firewalls, managed switches, routers, VPN, VLAN, Virtual Servers, etc)
- 3+ years of hands-on experience with fundamental network protocols (DHCP, DNS, TCP/IP, LAN and WAN design, etc)
- 3+ years of hands-on experience with server peripheral hardware (UPS, backup drives, KVM/vKVM, etc) Minimum 1-2 years’ experience preferred
DUTIES:
- Excellent written and verbal communication skills and the ability to organize and support several ongoing projects simultaneously
- Ability to conduct oneself in a professional manner and represent Keystone in a manner that is “a step above” our competition
- Provides answers to clients by identifying problems; researching answers; guiding clients through corrective steps
- Resolves problems by conferring with vendors; providing support for desktop environment; consulting with and training uses
- Meets technical support work standards by following production, productivity, quality and customer service standards, resolving problems; identifying work process improvements
- Available to work flexible hours, occasionally outside regular business hours (must be available for on-call IT support)
- A valid driver’s license are required. This position will require regular travel within London and surrounding areas.
https://testing.wonderliconline.com/WebPages/Links.aspx?lid=884b1a02-8d0d-4288-a216-04ce6fccce60