Here We Grow Again!

Full & Part-time Permanent Bilingual Customer Care Representatives (French)
 

Are you customer service focused?   Would you like an opportunity to apply your skills and work for a company that believes customer service is #1?  Do you want to work in an environment that is both positive and rewarding?  

If you answered YES to any of these questions then perhaps Zucora is the place for you!

We’re looking for exceptional people who can make a difference.

For more than 33 years we’ve been building a legacy, rooted in our international reputation for outstanding customer service throughout the home furnishings industry.

We are now expanding with the introduction of innovative new solutions designed to help protect families, maintain healthy homes and create healthier lives for our customers.

Due to our continued growth, Zucora has opportunities for Permanent, Full-time & Part-time French Bilingual Customer Care Representatives at our London facility.

Responsibilities

• Scheduling Appointments for in-home Application Technicians
• Accepting service claims and working with customers to solve problems
• Dispatching service technicians across Canada and the US

Position Requirements

• Proven experience in Customer Service
• Proven computer skills (e.g. Microsoft Office)
• Exposure to administration duties such as data entry and telephone operations

Personal Attributes

• You like the challenge of helping customers solve problems
• You have excellent communication skills in both languages
• With your outgoing personality you find it easy to engage with people at all levels of an organization
• You are self-motivated, you like to work independently, but you also enjoy being part of a dynamic team
• You like a fast paced environment and appreciate the opportunity to roll up your sleeves and help out whenever and wherever possible to support the team
• You are creative and your attention to detail comes naturally.

Please note:  This is NOT a sales position.

If this sounds like YOU then submit your resume to resume@zucora.com.  
Please add "Bilingual Customer Care" in the subject line.

We thank all applicants for their interest in joining our team.  However, only those who are invited to be interviewed will be contacted.