Our client in London, Ontario is currently seeking a full-time Order Desk Specialist? on an evaluation hire basis.  The ideal candidate will be a self-starter with a can-do attitude and a strong work ethic.
 
Duties (may include and not limited to):

• Build relationships by maintaining continuous communication with existing accounts

• Seek out new accounts through the use of lead lists from industry trade shows and some cold calling
• Establish new accounts with credit, marketing literature and other necessary support materials to support on-going business
  • Create and maintain customer records
  • Help manage existing customers accounts
  • Develop a solid understanding of the entire product line
  • Submits orders by referring to price lists and product literature
  • Organize mail outs of promotional packages to potential markets
  • Provide technical and customer support to both dealers and end user customers
• Keep management informed by submitting activity and results reports, such as weekly margin reports, and monthly sales activity
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Answer incoming phone calls for general information and sales inquiries
  • Help manage: web retailers, mail order catalogs, independent retailers
• Contributes to team effort by accomplishing various tasks as needed
  • Other tasks as needed (sales order entry, supplying customers or dealers with tracking information)

 
Requirements

• Minimum 2 year College Diploma
• Minimum 1-2 years’ experience in a Sales Support or Customer Service focused role
• Proficient in MS Suite (Word, Excel, Outlook, PowerPoint)
• Proven ability to build solid business relationships
• Excellent communication skills with great phone etiquette and good listening skills
• Ability to handle multiple tasks and rapidly shifting priorities
• Upbeat, positive and friendly personality
• Strong negotiation skills
• Demonstrated leadership and team player ability

 
Applicants must have access to a vehicle. Travel requirements are minimal however some trade show participation may be required.
 
Hours: Full-time; Monday-Friday 8:30am-5:00pm
 
Compensation: $15.00 - $17.00 depending upon experience. Team bonus is also available based on company profit.
 
To Apply
If you have interest in these types of positions and meet the stated requirements, please submit your resume to Jobs.LondonON@ExpressPros.com citing “Order Desk Specialist?” in the subject line.