We are a long-time established dealership that has just been renovated and added an express oil change and
tire business.  St. Thomas Ford Lincoln Sales and Quick Lane is looking for a full-time Service Advisor.
We offer a competitive salary with a monthly bonus, health and dental benefits and a Ford dealership pension plan.



Job Summary:

The Service Advisor will be responsible for scheduling service work in the service department and for selling recommended or required services to customers.  He or she will act as the dealership’s first-line customer relations and service representative.  The Service Advisor is responsible for gathering and interpreting information on vehicle condition from the Service Technicians in order to advise the customer on recommended or urgently required services and communicate this information in a professional manner, explaining the benefits of services and the potential outcomes of postponing repairs. Other duties may be assigned as necessary.

  
Qualifications:
 

• High School diploma or more
• 3 or more years’ related experience
• Serti Dealership Software experience is an asset
• Must have excellent customer service skills, a self-starter and work well under pressure
• Strong organizational skills
• Strong communication skills
• Data Entry and typing skills

 
To apply, please send your resume and cover letter via email to Chris Furtado, Service Manager at:
chris.furtado@stfl.ca