Our client in London, Ontario is currently seeking a Customs Clerk on a contract basis. The successful candidate is primarily responsible for receiving and checking documents and preparing cross border releases for electronic submission.

Duties (may include and not limited to)

• Handle calls and questions from clients and/or drivers    
• Complete paperwork with regards to customs documents and manifests
• Data entry specific information daily
• Provide top customer service to clients and drivers within company
• Analyze and problem solve customer situations as needed
• Utilize mike systems, computer database and radio dispatching equipment
• Solving problems from drivers or complaints from customers
• Process billing as needed
• General administrative duties (filing, data entry, etc.)

Requirements

• Minimum of a College diploma
• At least 2-3 years within a role that included customs or cross border related experience, specifically with customs documents and manifests
• Dispatching cross border experience and working within an LTL trucking operation is an asset but not mandatory
• Must have knowledge of customs regulations
• Must have strong customer service and administrative skills
• Must have excellent computer skills in Microsoft Office including Excel
• Must have advanced communication skills both written and verbal
• Must be able to work independently and prioritize multiple demands in a fast paced environment
• Superior organization and time management skills
• Willing to contribute a positive attitude to a team environment

Hours Part time to Full time hours; Candidates must be comfortable working anywhere from 20-40 hours per week with flexibility for start and end times. Early mornings and evening shifts will be required.
 
Compensation $15-16/hour; depending upon experience

If you have interest in this position and meet the stated requirements, please forward your resume to Jobs.LondonON@ExpressPros.com quoting “CSR – Customs” in the subject line of your email.