Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Position Type: | Contract |
Location: | Stratford, Perth County, Ontario |
Date Posted: | Mar 30, 2015 |
Job Description
Talentcor London is currently recruiting for an End User Support Analyst, this position is a 4 week contract in Stratford, ON.
Technical Responsibilities
Technical Responsibilities
- Handles concerns directed to the Help Desk and tracks tickets
- Provides front-line technology support (e.g., installing software and programs, creating and disabling users, setting up hardware, setting up video/audio teleconferences, etc.)
- Trouble shoots basic technology concerns (e.g., fixing/replacing computers and other devices, first-level support to VOIP phones, etc.)
- Develops and conducts basic training programs on how to use hardware and applications; drafts user manuals and/or document process and procedures
- Makes recommendations on potential vendor partners
- Provides support to family health teams and other partnerships
Facilities Responsibilities - Performs maintenance activities (e.g., facilities and equipment repairs etc.) and ensures compliance with health and safety requirements
- Handles security concerns, including conducting security audits and setting-up and providing security badges
- Sets up workspaces; books facilities and equipment when needed
Requirements-Information Technology Systems - Minimum 2 years Information Systems diploma from a recognized Community College
- ITIL Foundations Certification an asset
- Previous experience in an information technology support capacity
- Basic knowledge of management information systems, technology and software
- Basic understanding of the impact on client service delivery of changes and interruptions to applications