Armo Tool Ltd. wants the right people to help us put Ideas Into Action using our core values of: Partnership, Continuous Improvement, Revolution, Enhancement and Community.

We are looking for a Full-time/Permanent LAN ADMINISTRATOR

Responsibilities/Functions:

• Support Help Desk Team with onsite technical and client service issues.

• Maintain, troubleshoot and administer the use of local area networks, wide area networks, computer work stations, peripheral equipment and connections to the company network.

• Install computer hardware, networking software and operating system software.

• Diagnose hardware and related software problems and replace defective components.

• Work with vendor support contacts to resolve technical problems with computer equipment and software.

• Request and manage all orders for company desktop/laptop requests, including software and peripherals, through company portals.

• Build and image new workstations, re-image as required.

• Provide problem solving services to local network and remote users.

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.

• Develop and expand on company documentation, user guides, technical manuals and other documents to research and implement solutions.

• Document work continuously at all times in company ticketing system.

• Backup System Administrator when needed.

Knowledge/Skills:

• Technical degree or diploma and/or equivalent business experience.

• 3+ years of combined Helpdesk/IS Support and IT experience.

• 3+ years of customer support experience.

• Knowledge of Microsoft Windows 7/10, Office 2010/13/16, & Windows Server 2008 R2.

• Strong Understanding of LAN/ WAN, wireless networking & cabling.

• Strong oral and written communication skills.

• Ability to follow instructions and work as a 'team'

• Willing to work off hours.

• Ability to work under stress during peak workload period.

• Industry certificates; (i.e. CCNA, MCP, .NET, Java, C, C++, A+, N+, Server+, HDI & ITIL, etc.) considered an asset.

Working Conditions:

• Exposure to dirt and noise in a manufacturing environment

We would like to thank you for your interest in Armo Tool Ltd.  Only those selected will be contacted.

Armo Tool Ltd. is an equal opportunity employer. We are compliant with AODA legislation; accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process.