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Bilingual Service Availability Representative - 5515 (London, ON)

by Randstad

Date Posted: Sep 30, 2014
Randstad

Job Description

London, ON
Randstad is currently looking for an ideal candidate for an IT Service Desk role with one of Canada's leading banks. This Service Availability Representative will be responsible for being on the front lines of support providing first level technical support to clients and employees. This candidate will be a part of a team that has technical and application related knowledge to deliver excellent customer service and problem resolution.

Location: London, ON
Pay rate: $18.50/hour
Contract: 12 months
Shift: Full flexibility to accommodate the 7/24/365 model, fully rotation shifts.



*Gain invaluable experience working for one of Canada’s Top 5 Banks
*Long term contract role
*Competitive pay rate
*Extensive training program
*Full-time hours
*Professional atmosphere


*Excellent written and oral communication skills in ENGLISH AND FRENCH REQUIRED
*2+ years of customer service and 1 year of technical support experience
*Post-secondary education is considered an asset
*Experience with ticketing systems is an asset
*Good working knowledge of Microsoft office Suite – Word, Excel, PowerPoint
*Good trouble shooting ability
*Experience working with Windows XP, Windows 7 IE6/8, VOIP, Centrex, PCOMM/Host, Active Directory, Citrix/Remote Access, e-Messaging, Lotus Notes, Blackberry, iPad, Playbook, Smartphone and Android devices is a definite asset

*CLEAR CREDIT and Criminal Check

If you believe you possess the skills and experience for this role please apply today at Randstad.ca

Only qualified candidates will be contacted

Good to know you


Monica,
Nida,
Vittoria

Phone Number:
416.861.9888
Fax Number:
416.861.8727

Application Contact Information

Company Name:   Randstad
Application URL: Click here to apply online