Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Contract |
| Location: | London, Ontario |
| Date Posted: | Feb 25, 2015 |
| Experience: | 2 Years |
| Education: | College Diploma (2 years) |
Job Description
Our client in London, Ontario is currently seeking a
Customer Service Representative on a contract basis.
Customer Service Representative on a contract basis.
Duties (may include and not limited to)
- Handle calls and questions from clients and/or drivers
- Complete paperwork with regards to customs documents and manifests
- Data entry specific information daily
- Provide top customer service to clients and drivers within company
- Analyze and problem solve customer situations as needed
- Utilize mike systems, computer database and radio dispatching equipment
- Solving problems from drivers or complaints from customers
- Process billing as needed
- General administrative duties (filing, data entry, etc.)
- Minimum of a 2 year College diploma
- At least 2-3 years within an administrative role with customer service
- Customs or cross border related experience considered an asset, specifically with customs documents and manifests
- Dispatching cross border experience and working within an LTL trucking operation is an asset but not mandatory
- Must have strong customer service and administrative skills
- Must have excellent computer skills in Microsoft Office including Excel
- Must have advanced communication skills both written and verbal
- Must be able to work independently and prioritize multiple demands in a fast paced environment
- Superior organization and time management skills
- Willing to contribute a positive attitude to a team environment
Compensation $15-16/hour; depending upon experience
If you have interest in this position and meet the stated requirements, please forward your resume to Jobs.LondonON@ExpressPros.com quoting “Customer Service Rep-Contract” in the subject line of your email.
