City Centre Storage Group is seeking to fill  a full-time Customer Service Representative position in London,Ontario. City Centre Storage Group has three locations in the city. All locations are on local bus routes as well as easy access to the 401. The successful candidate will be tasked with one of the most important jobs we have to offer: providing outstanding sales calls and customer support.

DUTIES AND RESPONSIBILITIES
Greet and address all walk in customers
Answer incoming sales calls professionally and respond with accurate information pertaining to the customer
Identify oppourtunities to upsell customers on products offered by City Centre Storage Group
Advise and direct furture customers to the correct size storage unit
Convey features and benefits of our storage facility in person and on the phone
Executes all documents associated with leasing
Use company's phone tecchniques on all calls
Must be a team player and may need to complete other tasks which arise under the City Centre Storage Group of companies
Maintain cleanliness of building, office and restock merchandise as required

Administration
Attend periodic sales training
Willing  an able to participate in trade shows, or events as required
Follow up on emails

Education
HighSchool or GED

Experience
2-3 years experience in customer service
Some sales experience an asset but not required
Solid interpersonal skills that allow one to work effectively with little supervision
Effectively communicate both verbally and in writing
Excellent Listening kills
Computer literate including effective working skills of MS WORD, EXCEL and MICROSOFT
Proven data entry and typing skills
Professional appearance and manners
Positive person with strong work ethics

Working Conditions
 Local travel between stores may be required
Lifting or moving 10lbs. may be required

Interested candidate please send your  resume by email to: tonya@citycentrestorage.com