SRG is recruiting immediately for a Bilingual Customer Service Specialist for our client in downtown London.  This is a contract position with the potential for permanent hire for the right individual.
 
 
General Responsibilities:
 

• Maintain relationships with clients – proactive in their foreseeable needs
• Conduct client investigations – analyzing gaps and developing solutions
• Pursue new business opportunities – identity additional resources within existing clients
• Working with team members to reach sales goals and brainstorming creative business opportunities
• Provide training for products/services for new/existing clients – becoming the SME for customer inquiries
• Facilitate and attend necessary summits/trade shows – being aware of market changes
• Tracking business progress with clients

 
Qualifications:
 

• Must be fully bilingual – Verbal and written
• 3-5 years experience in a customer service specialist role (sales, collections, bankruptcy, related experience an asset)
• University degree or college diploma
• Able to create leads, obtain/maintain clients and generate new and existing sales
• Proficient in Microsoft Word, Outlook and IE
• Able to provide legendary customer service to clients
• Team player attitude who takes initiative –  self starter and  motivated to develop professionally
• Must have a keen eye for detail and accuracy
• Ability to organize time and prioritize workload
• Excellent communication and customer service skills – verbal and written
• Must be able to pass a criminal and credit background check

 
 
Compensation:
 

• $17/hr + 4% vacation pay – direct deposit, paid weekly

 
 
Please send an updated resume to london@srghr.com  and address “Bilingual Customer Solutions” in the subject line of the e-mail.  Resumes must be sent in Microsoft Word, Notepad or PDF format only.
 
 
Fax: 519-668-6859
Online: www.SRGhr.com
 
 
Thank you for applying to SRG. Please note, only qualified applicants chosen for the next step in the recruitment process will be contacted.
 
 
About SRG:
SRG is a Workforce Management company providing expertise in optimization strategies including workforce training and development, human resource solutions, recruitment, consulting and employee assessments. Since 1990 we have helped thousands of people connect with employers to find fulfilling employment opportunities leading to successful careers.