Program Manager

by Agilus Work Solutions

Position Type: Full-time
Location: London, Ontario
Date Posted: May 24, 2022
Agilus Work Solutions

Job Description

If you have managerial experience and a strong computer background, we may have a role for you...
Agilus is recruiting for a Program Manager in the Utilities Sector in London, Ontario.
The Program Manager will be in charge of overseeing Shared Services within our client's business operations. Additionally, the Program Manager will also be spearheading projects and initiatives to improve all existing and potential customer-facing applications.
  • Manage the relationship and service levels with existing shared services utilities and promote more collaboration across Ontario utilities
  • Develop shared services proposals, including justification, sourcing, evaluation and contract documents, business cases, project plan, project charter and other relevant customer onboarding documents
  • Manage the shared services customer working group with the goal of aligning customer needs with product roadmaps
  • Provide technical leadership to staff on customer-facing applications throughout the full project lifecycle, including scope, IT design, cost, schedule and quality assurance
  • Collect, analyze, and interpret customer and other stakeholder input to identify and create requirements and information useful in optimizing and improving the customer experience
  • Create and contribute to technical design and system architecture requirements
  • Leverage a referenceable track record of successfully managing and executing initiatives related to IT process reengineering and optimization, strategy, business case, technology roadmap development, etc.
  • Liaise with industry professionals, customers, city officials, industry associations, regulators and other agencies, representing the corporation regarding information technology matters

  • 5 years minimum of progressive, managerial/supervisory experience at a senior level
  • Bachelor's degree in Computer Science or Software/Computer/Electrical Engineering from a recognized university
  • Experience in the IT and/or electric-utility sector, with knowledge of utility information technology systems, data management systems, cloud computing and other related technology-driven systems
  • Experience in preparing detailed business plans, reports and analyses, and delivering presentations to various audiences
  • Experience liaising with senior management, customers, and external agencies
  • Proven leadership and relationship management ability, strong business acumen, and communication skills
  • Ability to establish and maintain positive and effective cross-functional relationships at all levels of the organization

Total compensation:
  • Competitive compensation based on experience
  • Full extended healthcare package including pension plan and vacation allotment
  • Join an award winning organization known for customer service excellence
  • Be an integral part in the success of one of London's most important employers
  • Relocation incentives available for the right candidate

Please apply directly online by email

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
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We value a diverse workplace.
Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair,
equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome
candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is
important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.

Application Contact Information

Company Name:   Agilus Work Solutions
Application URL: Click here to apply online