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Reference #: | ISR001 |
Position Type: | Full-time |
Date Posted: | Jul 05, 2017 |
Experience: | 3 Years |
Education: | High School Diploma |
Job Description
With more than half a century of experience, B&B Trade Distribution Centre services the Heating, Ventilation, Air Conditioning, Refrigeration, and Sheet Metal trades across Ontario with convenient locations in Etobicoke, Oakville, Hamilton, London and Windsor.
Our B&B London office located at 1950 Oxford Street East (near Clarke Road) is seeking a knowledgeable, talented, and competitive Inside Sales Representative who thrives in a quick sales environment.
Reporting to the Inside Sales Manager and working with a team of 6 people, the successful candidate will play a fundamental role in achieving our ambitious customer service levels and revenue growth objectives.
Branch sales counter hours: 7:30 am to 5:00 pm (1 hour lunch)
Position Requirements
- Solid HVAC/R heating, ventilation, air-conditioning, and refrigeration background, including Gasfitter certification.
- Ability to execute in a high-volume call environment, with high accuracy
- Friendly and professional interaction with customers (at the counter, by telephone, by e-mail, and by fax)
- Use computer technology to process orders
- Continuous learning
- Valid "G" Driver's licence
Qualifications
- 3-5 years' experience in residential/commercial HVAC/R. This experience may have been in a similar inside sales role, or doing an industry technician role with a service/sales component.
- Solid training and knowledge in HVAC/R while at the same time, being receptive to learning new technologies and concepts
- Excellent phone etiquette, with the ability to establish rapport
- Superb customer service (responsive, accurate, friendly and intuitive)
- Proven inside sales experience an asset
- Demonstrated ability to work under pressure, often with other distractions
- Excellent communications skills (listen, verbal, written)
- Keyboarding and computer skills in both a Windows and non-Windows environment
- Organization skills -- ability to multi task, prioritize and manage time well
Interested applicants, please forward your resume and cover letter (MS Word or .pdf is fine), indicating Inside Sales Representative -- London in the subject line. Please direct your application to the attention of Heather Ross, HR Consultant, hross@bbtrade.ca
.
Application Deadline: July 28, 2017