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| Reference #: | ICSRSPD19 |
| Date Posted: | Aug 15, 2013 |
Job Description
Inbound Customer Service/Sales
Description
Looking for a challenging career in the financial industry? Our client, one of
Job Description:
You will be responsible for providing exceptional customer service to incoming customers. You will also be required to identify all sales opportunities to retain and grow our business through your ability to advise and offer our clients a full range of products and services to meet their needs via the telephone. (Products and services include investments, new accounts, visa products, overdraft, telephone/web banking registrations and support, bill payment registrations, processing and general enquiries).
You will play a key role in enhancing the customer experience by providing high quality service at every interaction and ensuring customer concerns are being handled appropriately, while working in a dynamic fast-paced environment.
Job Requirements
- Meet monthly Sales, Customer Service, Productivity and Compliance targets
- Exceptional customer service skills
- A passion for sales (1 year proven experience in a retail or call centre environment)
- Excellent attention to detail
- Ability to accurately process transactions
- Strong verbal and listening skills
- Enthusiastic team players
Positions start at $17.19 per hour. Candidates must be flexible to work rotating shifts between the hours of 6:00am – 12:30am Monday to Sunday.
*Criminal Background and Credit Check must be passed!*
Please send your resume to Chelsey Sanzosti at [email protected] or fax to (519) 672-7694.
We thank all candidates for their interest, but only those selected for an interview will be contacted.
