Classification & Regular Hours

Hours per Week: 35

Salary Grade: 15

About Western

Western University delivers an academic experience second to none.  Western challenges the best and brightest faculty, staff and students to commit to the highest global standards.  Our research excellence expands knowledge and drives discovery with real-world application.  Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community.  Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

About Us

Western’s Schulich School of Medicine & Dentistry is a leading Canadian centre of outstanding education and research shaping health care for the next generation.  The Schulich Dentistry team strives to obtain international recognition through excellence in dental education, research, and patient care.  To foster that vision, Schulich Dentistry develops the knowledge and skills in dental professionals to provide exemplary care to the diverse communities that we serve and to influence the future of undergraduate and postgraduate dental education through scholarly inquiry, innovation, and research.  The Schulich School of Medicine & Dentistry is the largest Faculty on campus and employs over 2,000 part-time and full time faculty and over 1,000 staff.

Responsibilities

The Manager, Dentistry Education is accountable for providing administrative leadership to ensure the effective and efficient operation of the academic programs in Schulich Dentistry. Reporting to the Director, Dentistry Operations and supporting the Associate Dean, Undergraduate Dental Education and the Associate Dean, Postgraduate Dental Education, the role will provide leadership in the areas of academic and administrative support for all programs within Schulich Dentistry, ensuring success of the Doctor of Dental Surgery, Internationally Trained Dentists, Graduate Orthodontics, General Practice and Oral and Maxillofacial Surgery Residency programs. The Manager ensures clear and current information is available and efficient processes are in place for academic leaders and staff within the programs, as well as for current and prospective students, while participating in the development and implementation of academic plans, policies, and procedures related to Schulich Dentistry academic programs, identifying opportunities for improvement, and ensuring adherence with University policies and procedures and accreditation standards. The Manager also ensures learner support in areas of progression, appeals, and reporting; manages external and internal relations with the program, school and partners; coaches and trains staff; and provides comprehensive consultation on a variety of processes to ensure the University community is served effectively.

Qualifications

Education:
-    Undergraduate Degree; in Business Administration preferred
-    Master’s Degree in Education or Business Administration is preferred

Experience:
-    5 years’ experience providing administrative support and coordination in a higher education institution
-    3 years’ experience supervising staff; preferably in a unionized environment 
-    Experience with developing, implementing and interpreting academic policies and procedures is preferred 
-    Experience with curriculum reviews would be an asset

Knowledge, Skills & Abilities:
-    Knowledge of general office procedures, and of best practices for assessing, developing and implementing new business processes and procedures
-    Communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
-    Ability to apply creativity, innovation and resourcefulness to daily work
-    Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations
-    Attention to detail with an ability to retrieve, analyze and synthesize sizable amounts of data, while ensuring that information is accurate and comprehensive
-    Commitment to ongoing professional development with a desire to take on new challenges
-    Ability to multi-task and maintain an organized and effective personal work environment
-    Capacity to consider issues from the perspective of others
-    Ability to work within a flexible schedule to accommodate the University’s events and activities
-    Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required
-    Ability to plan and manage events of various sizes, effectively present information, and conduct training sessions and workshops
-    Ability to lead and develop rigorous recruitment processes, ensure on-going training and development, and performance management
-    Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.

Please Note:

Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's COVID-19 Vaccination Policy.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.