RV Service Advisor

Can-Am RV Centre has been in the RV business for over 45 years, and we are looking for someone new to join our Team! We are in need of a motivated person, who works effectively in a fast paced customer focused environment. Proven customer service skills are required as well as some technical experience/ understanding. We are passionate about helping our customers with their RV needs and are looking for someone who enjoys building long-term working relationships with customers. There is opportunity for growth within our organization and we will provide the right tools and knowledge for advancement!  

Job Duties & Responsibilities

• Checking in customers when they drop their units off for service: 
  • Creating Repair Orders that correspond with the customers’ needs
  • Ensuring that the customers’ needs are clearly documented on the Repair Order for the technician
• Completing customer follow-up
  • Calling customer when unit is ready
  • Calling customer regarding any questions or concerns the technician may have
• Answering phone calls and:
  • Scheduling appointments
  • Scheduling unit pick-ups
  • Helping customers diagnose problems

This position is full- time Monday to Friday year round and some Saturdays will be required. Reliable transportation is essential.

Please submit resumes to katie@canamrv.ca

We thank all applicants, however, only those selected for an interview will be contacted.