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CSR / Service Writer 

by Express Employment Professionals

Position Type: Full-time
Location: St. Thomas, Ontario
Date Posted: Feb 12, 2016
Experience: 2 Years
Education: College Diploma (2 years)
Express Employment Professionals

Job Description

Our client in St. Thomas, Ontario is currently seeking a full-time 
CSR / Service Writer on an evaluation hire basis. The ideal candidate would be open-minded,
self-motivated and have superior people skills.

Duties (may include and not limited too)
  • Answering a multi-line phone system and direct calls as needed
  • Provide a high level of customer service to the public and problem solve
  • Set and confirm customer appointments
  • Intake and process orders as needed
  • Improve and maintain all existing social media accounts
  • Update spreadsheets and various data entry projects
  • Assist in the undertaking of specific projects as required
  • General administrative duties (filing, data entry, etc.)
Requirements
  • Minimum 2 year college diploma
  • Minimum of 2-3 years of experience in a previous administrative capacity
  • Automotive knowledge considered a strong asset
  • Previous experience or education with social media considered a strong asset
  • Advanced computer skills required in a variety of programs including Excel and Outlook
  • Ability to handle multiple tasks within a fast paced environment
  • High degree of accuracy and attention to detail, with strong proofreading skills
  • A commitment to excellence in all tasks, and a professional presence
  • Excellent communication skills with polite telephone manner
  • Must have a valid Class G driver’s license and a clean driver’s abstract
  • Must be able to pass a criminal background check
Hours Full time; primarily Monday to Friday 8:00am – 5:00pm
Compensation $15.00-19.00 per hour, depending on candidate experience
 
To Apply
If you feel you have the requirements to fill this exciting position, please apply with your resume and salary expectations to 
Jobs.LondonON@ExpressPros.com citing “CSR / Service Writer” in the subject line.