Dowler-Karn Limited, a leading Southwestern Ontario propane and fuel distributor, is looking to fill a full-time office administrative and customer service role at its St. Thomas location.  The successful applicant will perform a number of duties in support of branch operations. 
 
Among the current responsibilities of the position are as follows:

• Provide excellent customer service, building quality relationships with customers
• Answer and manage all incoming calls on a busy phone system
• Ensure all customer enquiries are addressed and handled professionally, leaving the customer with a positive resolution
• Collaborate with customers and other departments to ensure full customer satisfaction with the company's products and services.
• Accept and process customer payments; provide information about electronic payment options
• Coordinate communication and document control along with internal mail distribution.
• Assist in pricing activities related to current customer accounts.
• Provide assistance with the propane dispenser and filling operation
• Perform other administrative assigned tasks and duties necessary to support branch operations. 
   

** Must be able to participate in a Saturday morning shift on a rotating basis. 

To be considered for this excellent career opportunity within a successful and growing family-owned business, interested candidates should have the following qualifications:

• Minimum of a grade 12 diploma is required, although some post-secondary education would be considered an asset
• Strong organizational, administrative and customer service skills along with confidence as a front line customer service person
• Above average comfort level with computers is necessary including MS Office functions
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Excellent listening skills; able to effectively communicate both verbally and in writing
• Personable and confident individual with good time management skills, who can work well under pressure
• Strong attention to detail and a willingness to learn in a dynamic and ever changing environment
• Self-motivated, with high energy and an engaging level of enthusiasm

To Apply:
Interested applicants are directed to submit a resume and covering letter to HR@dowlerkarn.com. The deadline for consideration is 9:00 a.m., Monday, January 23, 2017.
 
If you want to learn more about Dowler-Karn, please visit our website at www.dowlerkarn.com or connect with us: 

Facebook:   http://www.facebook.com/DowlerKarn?ref=hl
You Tube:   http://bit.ly/DowlerKarnCustomers