In Locomotive Technical Services, you will provide highly technical in-house 24 x 7 phone support & trouble shooting to our railway customer’s on ZTR locomotive equipment (PLC based solutions).
Follow daily technical tasks including handling incoming phone calls, assisting Engineering, improving processes and product, etc.  Significant travel is required (10% to 50%) to customer sites for on-site commissioning and/or installation of ZTR’s equipment.

Key Responsibilities and Requirements:

• Experience in rail industry and systems integration preferred, although automation industry experience a definite asset.
• Knowledge of physical, electrical and environmental design standards for locomotive applications
• Ability to communicate with multiple levels of customers and employees in various organizations
• Must be customer service oriented
• Solid communication skills (verbal and written)
• Strong interpersonal skills, ability to work directly with customers
• Ability to troubleshoot electrical systems
• Ability to work autonomously at customer sites and manage project scope & cost
• Comfortable working on a locomotive
• Must have exceptional organizational skills for required administration (trip reports, time entry, customer issue tracking database, etc)

Education/Experience:

• 1-2 years related experience
• MUST HAVE minimum two year diploma in Engineering Technology, Technician, or Technologist as per NAFTA requirements for cross-border travel in order to qualify
• PLC and/or Locomotive background is an asset

To apply please visit our website at www.ztr.com. Select Canadian careers and apply through our tracking system.

Please send cover letter and resume and include salary expectations.
Only those candidates selected for an interview will be contacted-no phone calls please.