COMPANY

Stream Global Services is a leading global provider of customer care contact center solutions with worldwide presence in 50 centers across North America, Europe, Philippines, India, Latin America, Middle East and Africa. Stream views each customer contact as an opportunity to build a relationship for our clients and enhance their brand value.

POSITION

We are hiring for   full time  positions in our customer service support call center in London, Ontario.  We offer a great compensation package including paid professional training, a competitive full benefits package, and the opportunity to broaden your skill set at Stream University.  

The Support Professional position is a call center job involving high volume call activity. Duties include:

• Handle customer inquiries, billing issues, and some sales (depending on the program you are assigned to) on dozens of calls every day
• Build customer histories by logging contact information and case notes in a call-tracking database
• Drive customer satisfaction through effective and timely solutions based on product and service knowledge

REQUIREMENTS

• Be proficient on the computer, including navigation of the web
• Possess strong communication and customer service skills
• Flexibility to work different shifts  in a 24/7 operation
• Pass a criminal background check

HOW TO APPLY

To apply, please go to http://careers.stream.com  to select and apply for the position you’ve been looking for!